Academic FAQ

1) I am an SNL student and have been taking classes on-campus. I would like to know how an online course works?

Distance Education courses are open to all SNL students. Distance Education courses are offered in the Blackboard course management system. Each course has a threaded discussion conference in which students are required to participate. You can login to the discussion conference any day of the week and at any time of the day. All courses require that you regularly participate in the discussion conference and complete your assignments according to the course schedule.

2) When and how do I register for courses?

The fastest and the most convenient way to register for courses is though Campus Connect at https://campusconnect.depaul.edu. You can also download the Registration form at http://snl.depaul.edu/contents/current/forms/RegistrationForm.doc and fax it to 312-362-8809 or email it to snlonline@depaul.edu

Please note that you can register for all courses on Campus Connect except for Foundations of Adult Learning, Research Seminar, Advanced Project, Externship, Guided Independent Study (GIS) and Faculty Designed Independent Study (FDIS). All of these courses require completion of pre-requisites and therefore require a paper registration form submitted via fax or email.

3) When I register for an online course, will I be contacted by my instructor?

Your instructor will contact you via email, during the first week of class. Your instructor and the staff at SNL will use the "Preferred" email address listed on Campus Connect to contact you. You are required to make sure you always have the most up to date email address on Campus Connect. If you update your email address on Campus Connect during the middle of a course, it is a good idea to notify your instructor(s).

4) How do I contact my instructor?

You can contact your instructors via phone or email. You can find your instructor's contact information at http://www.snlonline.net/faculty/default.asp.

5) How do I register for a Proficiency Exam?

Proficiency Exams are available for L4 College Writing, L5 Critical Thinking, L6 Quantitative Reasoning, and S5 Information Technology competencies. Students may only register once for each exam. If you need to cancel or register for an alternative date, you must do so in writing at least 72 hours prior to the exam without being responsible for the fee. Students must pass an exam in the first attempt in order to receive credit. Failing a proficiency exam requires completion of an SNL course to satisfy the competence. Failure to submit the exam on time also means you have to take the course. Exception: The S5 exam can be re-taken if failed but also requires successful completion of work to develop competence prior to re-taking the exam.

6) Who do I contact to get my Proficiency Exam grade?

Results for L4 College Writing and L5 Critical Thinking are emailed to the student within 4-6 weeks after the exam submission deadline. L6 Quantitative Reasoning results are emailed to the student within 1-2 weeks after the exam completion. The S5 Information Technology results are emailed to the student within 2 weeks of the exam date.

For frequently asked questions on ILPs, please visit http://www.snl.depaul.edu/contents/current/forms/ILP_FAQs.doc

8) When do I transfer my past work and college experience?

All students do an initial transfer exercise during the Learning Assessment Seminar. The official course transfer process takes place during and after Foundations. Please refer to your Foundations course study guide for more information. You can download the forms required for pre-approved and non-pre-approved transfer courses at http://www.snlonline.net/mirrorfal/.

9) When will my transfer courses show up on Campus Connect?

SNL allows you to transfer courses from other colleges during Foundations of Adult Learning. Once you complete Transfer Coursework Assessment Form and Log Sheet, forward it to your Faculty Mentor for review. If approved, Form and Log Sheet will be sent to Committee for the Assessment of Student Competence (CASC) for review. If accepted, Form and Log Sheet sent to CASC Coordinator who copies them to: the Student, Advising Resource Center (ARC), Faculty Mentor, and student file. Transfer courses take 4-6 weeks to show up on Campus Connect course history. Please contact your Faculty Mentor with additional questions.

10) When am I assigned an advisor?

Your Foundations instructor will be your faculty mentor for the program. You can also contact any academic advisor at snladvising@depaul.edu.

11) What is an "Incomplete" grade and how does it work?

Incomplete grades are granted to students only in exceptional circumstances that occur after the drop deadline of the course. The drop deadline for the quarter is generally in the seventh week of class. If circumstances prevent the student from completing the course before the end of the seventh week of class, the student is required to drop the course and receive a "W" or withdrawal grade for the course. If a situation arises after the drop deadline that prevents the student from completing some of his or her assignments, the student is to contact the instructor immediately to discuss options.

The granting of the incomplete grade is not automatic and the instructor when making the decision to grant an incomplete will consider several factors. If the instructor approves the incomplete, a contract specifying what needs to be completed in a time frame not to exceed one quarter after the quarter of enrollment is completed. The form can be downloaded from http://www.snl.depaul.edu/contents/faculty/incomplete_contract.doc. A copy of this contract must be submitted to the SNL CDE office via fax at 312-362-8809 or via email to snlonline@depaul.edu for file. Incomplete grades that are not resolved within this time frame will be automatically converted to a "F" and may not be re-opened.

12) What paperwork do I need to fill out in order to graduate?

You will need to fill out the intent to graduate form a quarter before you register for the Summit Seminar. The form can be downloaded from http://snl.depaul.edu/contents/current/forms/ba_intent.doc. The deadlines for submitting the form can be found at http://www.snl.depaul.edu/current/calendar.asp.

13) What is the Academic Integrity Policy?

Please visit https://robin.depaul.edu/aib/AIfaculty.html for details about the rights and responsibilities of faculty members, students, and those who adjudicate violations.

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Student Services FAQ

1) Where do I find SNL forms?

You can find necessary forms at http://www.snl.depaul.edu/current/forms.asp 

2) How do I get my Campus Connect username and password?

Campus Connect (https://campusconnect.depaul.edu) allows you to register for courses, pay tuition, and print your course history including grades. If you have been conditionally admitted to the school, you should have received your Campus Connect username and password in your conditional admission letter. If you have forgotten or lost your Campus Connect username and password, you can call the TCC at 312-362-8765 for assistance.

3) Where can I buy my books?

Books for all SNL online classes are available for purchase through our online book vendor MBS Direct. To buy your books, go to http://www.mbsdirect.net .

• Type 'DePaul' for name of the school.
• Click on 'Buy Course Materials'.
• Click on ‘ SNL -Distance Education'- For the term in which you are purchasing books for.

If you register for classes during the first week of the quarter, you are responsible for ordering your textbooks within 24 hours of registration.

Please note that books for online courses are not available at the DePaul campus bookstore.

4) How do I get a DePaul ID card and email account?

Distance Education students please click here for more information about obtaining a DePaul ID Card.

Please click here for more information about obtaining a DePaul student email account.

5) For graduation information and deadlines, please visit http://www.snl.depaul.edu/current/graduation.asp.

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Tuition & Financial Aid FAQ

1) What is the cost of tuition?

• Effective Summer quarter 2007, tuition is $422 per credit hour.
• Independent Learning Pursuits (ILP) are $150 each.
• Proficiency exams (College Writing, Critical Thinking,Quantitative Reasoning, and S-5 Information Technology) are $150 each.
• There is no charge for transfer courses.

2) Is the cost of tuition different from on-campus?

The cost of tuition is the same for online and on-campus courses.

3) What paperwork do I need to fill out for employer reimbursement?

DePEPER is a payment option for students who receive tuition reimbursement from their employers. Please visit http://studentaccounts.depaul.edu/payment/depeper.asp for information and forms related to DePepper.

4) Who do I contact if I have questions related to financial aid?

You can contact the DePaul Financial aid office at 312-362-8091 for questions related to Financial Aid. Please visit http://www.depaul.edu/financial_aid/current/current_contactus.asp for more information related to financial aid.

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Technology FAQ

1) What technical requirements are there for an online course?

Consistent access to a computer with an Internet connection and an email account is a requirement for all online courses.

Hardware Requirements

The minimum requirements for IBM or compatible computers are:

• Pentium III computer running Win ME, Windows 2000 Professional or XP Home Edition or XP Professional (DePaul no longer supports Windows 98)
• 256 MB RAM
• 20 gigabyte hard drive
• 56K baud dial-up modem, or high speed connection (DSL or a cable modem).
• CD-ROM drive, sound card and speakers
• Monitor with 1024 x 728 pixel resolution or better (32 bit true color)
  Printer

Macintosh users must have System 9.2.2 (or higher) with comparable features.

Software Requirements

You should have a recent version of Microsoft Office (Office 2000 or higher). Other required, but free programs, include QuickTime or Windows Media Player, Acrobat reader 6.0 and Winzip evaluation version 8.1 or higher.

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