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Blackboard incorporates web pages, email, discussion boards, chat rooms, small group areas, online quizzes, an online gradebook, document sharing, and more to create an online learning environment.

This page is divided into the following three sections.

  • General Information - This section consists of a list of technical and basic information, which will be useful for students and faculty.
  • Students - This section provides important resources for students.
  • Faculty - This section provides important resources for faculty.
File Types
Type Icon Download
RealPlayer
Click here for a free copy of Media Player
iTunes
Click here for a free copy of iTunes

Adobe Acrobat (.PDF)
Click here a free copy of Adobe Acrobat Reader.
Macromedia Flash (.SWF)
Click here for a free copy of Macromedia Flash Player.
Animation with sound.
Animation without sound.
Webpage
The pages can be viewed by using any standard browser.
Blackboard QuickGuide & Resources

GENERAL INFORMATION
Vista/IE7 (.PDF)
Browser (.PDF)
Blackboard Known Issues (Webpage)
STUDENTS
Students using Blackboard for the first time (.SWF)
Quickguide for Students (.PDF)

FACULTY
Faculty using Blackboard for the first time ( Webpage)
Visual of the Instructor's Control Panel (.PDF)

Blackboard Technical Support

General Information
Topics
Real Media
iTunes
Flash
PDF
Webpage
Technical Information for New PC Computers
IE 7 Vista Textbox Fix Tutorial - Demonstrates how Internet Explorer 7 and Vista users can post comments in the discussion areas of Blackboard courses.
 
 
 
Browser - This is a list of recommended browsers for use with Blackboard. The list also consists of issues with Internet Explorer 7 and how it should be resolved.    
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Vista/IE7 - This is a list of known compatibility issues with Vista/IE7 and ALL versions of Blackboard.    
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Technical Information for using Blackboard
Explorer Printing Tutorial - Demonstrates how to print the module pages of your course in Blackboard using Internet Explorer.
 
 
 
Firefox Printing Tutorial - Demonstrates how to print the module pages of your course in Blackboard using Firefox.
 
 
 
Popular Popup Blockers - This is a list of some of the more popular Pop-up Blocking software Packages for example Yahoo Toolbar, Google Toolbar and MSN Toolbar, and the workarounds in order to disable them to view blocked content.    
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Blackboard Known Issues - This is a list of known conflicts and issues with the Blackboard system at DePaul. Where possible, it includes the resolution for the issue. If you are experiencing problems, please review this list.    
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PDF vs. RTF vs. HTML formats - This is a list of file format comparison. The video demonstrates how to save a word file into RTF and HTML format.    
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Real Player - Playing streaming media via Real Player.    
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Basic Information about using Blackboard
Modifying your Courses List - Steps to customize the "My Courses" page and edit your display options.    
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Students
Topics
PDF
Flash
Website
Introduction
First time users - Explains how the Blackboard system works for students at DePaul. Students should view this tutorial before using Blackboard for the first time.
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Quickguide for Students - This is an overview for students on how to login and access their courses, how to ensure they receive all emails from their instructors through Blackboard and the appropriate measures to take if http://oll.depaul.edu does not work.
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Blackboard Functionality List - This is a comprehensive list of the functions available in Blackboard, paired with descriptions.
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Assignment

Access, complete, and submit assignments - Demonstrates how students can access, complete, and submit the assignments to the Gradebook.

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Faculty
Topics
PDF
Flash
Website
Introduction
First time users - Introduces the Blackboard (Bb) system to you and will illustrate and explain how to use the many online resources provided to support your SNL Distance Education course.
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Blackboard Functionality List - This is a comprehensive list of all the functions available in Blackboard, paired with descriptions.
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Course Availability - Learn how to make your course available for students so that they can view the course content.
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Instructor Manual - The Instructor Manual provides detailed information about building and managing courses on the Blackboard Learning System. It is designed to be used as a reference tool for teaching a course on the Blackboard Learning System.
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Communication

Discussion Board - Demonstrate Discussion Board features which enables threaded, asynchronous discussions. Difference between Forum and Thread. Adding a thread to an existing forum. Selecting, collecting, locking, archiving and removing postings, blocking a student. Instructors can set up multiple forms around different topics and embed those forums in appropriate content areas or lessons.

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Email - Learn how to send e-mail to all students, arrange attachments to an e-mail, send e-mail to selected students and change e-mail address in campusconnect.
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Group Tool - Learn how to create student groups,
communication tools for groups, adding a Groups menu selection, and adding and removing students from groups
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Assignments

Overview of Assignments - Basic overview about the Assignment feature in Blackboard.

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Assignments (faculty role) - Demonstrate how to access student submissions, download work to grade it,
return graded work to students and post grades and comments
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Assignments (student role) - Demonstrate how students locate,work and submit course assignments, and how students see their grades.
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Announcements
Creating an Announcement - Demonstrate how to create an announcement, time-release or hide an announcement, and edit the appearance.
Gradebook
Overview of Gradebook - Demonstrate how instructors can store and manage student performance results on assignments and assessments that they've created.
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Survey
Enable a Survey - Demonstrate how to enable a survey
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Blackboard Technical Support

For problems with accessing your Blackboard course or course materials, current students can contact the DePaul Technology Contact Center (TCC) in the following ways:

  • Phone the TCC at 312-362-8765 (M-T 8:00am to 8:00pm, F 8:00am to 5:00pm,
    Sat 8:00am to 4:00pm, Sun Noon to 4:00pm. The TCC is closed during all university holidays).
  • Submit a case ticket through Campus Connect. Click here for the instructions to access the ticketing system.
  • Email the (TCC)at tcc@depaul.edu .

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